Legal notice

Legal Notice

Effective Date: July 2026

Welcome to Renovation Online ("we", "our", "us"). By accessing or using our website, you agree to the terms set out in this Legal Notice, together with our Terms & Conditions, Privacy Policy, Shipping Policy and Return & Refund Policy.

If you do not agree with these terms, you should discontinue use of this website.


Website Information

Renovation Online provides information relating to bathroom products, tiles, renovation materials, home improvement products, design inspiration, and related services.

While we make every effort to ensure the information published on this website is accurate and up to date, errors may occasionally occur.

All information is provided in good faith and is intended as general information only.

It should not be relied upon as professional building, plumbing, electrical, waterproofing, engineering, architectural or legal advice.

Independent professional advice should always be obtained before commencing any renovation or construction project.


Product Information

We aim to ensure all product descriptions, specifications, dimensions, finishes, colours, pricing and availability are accurate at the time of publication.

However:

  • Colours may vary between computer monitors and mobile devices.
  • Product images are for illustration purposes only.
  • Natural materials such as stone may vary in colour, veining and texture.
  • Measurements may vary within normal manufacturing tolerances.
  • Packaging may differ from images shown.

Manufacturers may update product specifications without prior notice.

Renovation Online reserves the right to correct any errors, inaccuracies or omissions at any time.


Pricing

All prices displayed on our website are in Australian Dollars (AUD).

Unless otherwise stated, prices include GST.

Pricing, promotions and product availability may change without notice.

If a pricing error occurs, Renovation Online reserves the right to cancel any affected order prior to dispatch and provide a full refund.


Product Availability

Stock availability displayed on the website is indicative only.

Products may become unavailable due to supplier shortages, discontinued lines or simultaneous sales.

Submitting an order does not guarantee product availability until your order has been confirmed and accepted.


Installation Disclaimer

Bathroom products must be inspected before installation.

Products should only be installed by appropriately qualified and licensed tradespeople where required.

Renovation Online is not responsible for incorrect installation, misuse, failure to follow manufacturer instructions or failure to inspect products prior to installation.

Installed products are deemed to have been accepted in satisfactory condition unless a manufacturing fault is subsequently identified.


Third-Party Products

Products sold through Renovation Online are manufactured by various suppliers.

Manufacturer warranties remain the responsibility of the respective manufacturer.

Where applicable, Renovation Online will assist customers in facilitating warranty claims.


Limitation of Liability

To the maximum extent permitted by law, Renovation Online excludes all liability for any direct, indirect, incidental, special or consequential loss or damage arising from:

  • Use of this website
  • Inability to access this website
  • Reliance upon information published on this website
  • Product availability
  • Delayed deliveries
  • Supplier delays
  • Incorrect installation
  • Loss of profits
  • Loss of business
  • Project delays
  • Loss of opportunity
  • Data loss

Nothing in this Legal Notice excludes, restricts or modifies any rights that cannot legally be excluded under the Australian Consumer Law.


Intellectual Property

Unless otherwise stated, all content published on this website is owned by or licensed to Renovation Online.

This includes but is not limited to:

  • Logos
  • Product photography
  • Graphics
  • Website design
  • Icons
  • Videos
  • Written content
  • Product descriptions
  • Downloads
  • Software
  • Layout
  • Branding

No content may be copied, reproduced, modified, republished, distributed or commercially exploited without our prior written permission.


Trade Marks

All registered and unregistered trade marks appearing on this website remain the property of their respective owners.

Nothing contained on this website grants any licence or right to use any trade mark without written permission.


Third-Party Websites

Our website may contain links to external websites.

These links are provided for convenience only.

Renovation Online does not control, endorse or accept responsibility for the content, privacy practices or accuracy of any third-party website.

Accessing third-party websites is entirely at your own risk.


Website Availability

While we aim to keep our website available at all times, Renovation Online does not guarantee uninterrupted access.

We may suspend, modify or discontinue any part of the website without notice for maintenance, upgrades or operational reasons.


Security

Although we take reasonable steps to protect our website and customer information, no website or internet transmission can be guaranteed to be completely secure.

Users access this website at their own risk.


User Responsibilities

By using this website, you agree not to:

  • Use the website for any unlawful purpose.
  • Attempt to gain unauthorised access to our systems.
  • Introduce viruses or malicious software.
  • Interfere with the operation or security of the website.
  • Copy or misuse website content without permission.

Governing Law

This Legal Notice is governed by the laws of New South Wales, Australia.

Any disputes arising from the use of this website will be subject to the exclusive jurisdiction of the courts of New South Wales.


Changes to This Legal Notice

Renovation Online reserves the right to amend this Legal Notice at any time without prior notice.

Changes become effective immediately upon publication on this website.

We encourage customers to review this page periodically.


Contact Us

Renovation Online

Website: www.renovationsonline.com.au

Email: support@renovationsonline.com.au

Business Hours:

Monday – Friday: 8:00am – 5:00pm (AEST)